Refund Policy
At Destomy (Digi Edge SEO Technologies), we prioritize your satisfaction with our services, and we are committed to delivering high-quality digital marketing, website development, and content writing solutions. However, we understand that circumstances may arise where you may need to request a refund. Please review our refund policy below:
1. Services Eligible for Refund
Refunds are only applicable to the following situations:
- Non-delivery of Services: If the service is not provided within the agreed time frame.
- Service Dissatisfaction: If the services delivered do not meet the outlined scope of work or agreed-upon standards.
- Technical Issues: In case of technical glitches from our end that prevent you from utilizing our services effectively.
2. Services Not Eligible for Refund
Refunds will not be provided in the following cases:
- Completed Services: If the agreed-upon services have been successfully delivered and you are satisfied.
- Change of Mind: Refunds will not be provided due to a change of mind after the service has begun or after the completion of substantial work.
- Client-caused Delays: If the delay or issue in service delivery is caused by the client, refunds will not be granted.
3. Refund Process
To request a refund, please contact our support team at [info@digiedgeseo.com]. All refund requests must include:
- Proof of purchase or the service agreement.
- The reason for the refund request.
- Any supporting documentation or evidence, if applicable.
4. Refund Time Frame
Once a refund request is approved, we will process it within 7-14 business days. The funds will be returned to the original payment method used for the transaction.
5. Partial Refunds
In certain cases, partial refunds may be provided if a portion of the service has already been delivered satisfactorily.
6. Contact Us
For any questions regarding our refund policy or if you would like to request a refund, please reach out to our customer service team at [info@digiedgeseo.com] or call us at +91-9021784998.